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Orders

Below are some of are common questions about orders

Can I change or cancel my order?

Our priority is to deliver your items quickly. Once your order is submitted, we begin processing it immediately and are unable to cancel or make changes. Please contact Customer Service at hello@gonimble.com for available options.

Can I return my product for a refund?

Yes. We offer a 90-Day Risk Free Trial on all Nimble products purchased at gonimble.com. Click here to submit your return request.

What does the warranty cover?

Our 2-Year Warranty ensures you’re protected against manufacturing defects for a period of 24 months from the original purchase date. Warranty does not cover damage resulting from misuse, accidents, alternations, or normal wear and tear.

Click here to submit a Warranty Claim for replacement.

Shipping

Below are some common questions about shipping.

Can I change my shipping address?

Our priority is to deliver your items quickly. Once your order is submitted, we begin processing it immediately and are unable to cancel or make changes. Please contact Customer Service at hello@gonimble.com for available options.

Do you ship outside of the United States?

At this time, we do not ship internationally. However, we do ship to APO/FPO addresses and U.S. territories.

How long will it take to receive my order?

We strive to process and ship all orders within 24 business hours (excluding weekends or holidays). Orders typically arrive within 2-3 business days. *NOTE: Expected delivery dates provided via tracking info are only estimates.

Do you ship to APO/FPO or the U.S. Territories?

Yes, we do ship to APO/FPO addresses and the U.S. territories. Due to carrier and customs processing outside our control, it may take longer to receive your order. If you're an APO/FPO or U.S. territory customer and you're outside the domestic delivery area, the standard Return and Refund Policy applies - with the exception that you're responsible for shipping the product back to us, plus incurring any handling and customs costs. We recommend that you insure it against loss.

Products

Below are some common questions about our products

Where can I find a User Manual for my Nimble product?

Click here to locate and download any user manual.

Didn’t find your answer?

Don't hestitate to contact us